Infoline smiley personal account login. How to pay at Zhelnet LLC
I’ve been eating this cactus called “Smile” for several months now and for some reason I’m not up to the promised smiles. I joined solely because there weren’t many other options. The Internet works disgustingly: there is no guarantee that the connection will not suddenly stop. Breakups often occur at the most crucial moment, during prime time. There can be several gaps per day, they can last 2 minutes or 15. Once there were no gaps for two days. They said that something was allegedly flooded there and that the manager in our house was to blame. According to the tariff, the speed is 70 megabits, but in reality it barely reaches 50 megabits maximum in torrents, pings suck - 100-200 ms - everything lags in games. I have already made requests for support on this issue several times. Their man came a couple of times, changed the router, lazily tried something on for show, said he didn’t know what was wrong and left. At first they tried to tell me that there was something wrong with my computer, but I tried both from the laptop and from the computer and the result was the same. The support says that they supposedly need to change some equipment, they say wait for the network to be modernized, and they don’t promise anything else. In general, as soon as the opportunity arises, I will immediately leave them; I don’t need such quality for nothing.
I connected their TV, in principle everything is fine, the choice of channels is large, and the TV itself does not fail. If something happens, you can connect an additional package; I took the educational and children's packages.
Great provider!
In general, I like the Smile Internet provider, since I have been using its services for almost a year and have no special complaints. Before this, there was another provider that did not work more often than it worked. So when I changed it, I breathed a sigh of relief.
There were no problems with Smile from the very beginning. The guys work quickly. They connected me to the Internet on the day I applied. I submitted a request for connection in the morning, and by the evening they connected it to me. We tested it right away, and only after that I signed an agreement for the provision of services.
A convenient personal account on the provider’s website, several ways to pay for the Internet, and there are bonuses for activity or loyalty. Also in your personal account you can improve or worsen your tariff plan. Comfortable.
The Internet itself works stably. I have a tariff of up to 100 Mbit/s. It is clear that 100 Mbit/s is extremely rare. Most often late at night. Usually about 70 Mbit/s and that’s enough for me.
The support is working fine. Not so long ago the Internet did not work for a day, it turned out that there were problems with the cable. After the call, the technicians arrived and fixed everything. They didn’t take any money for it, they say repairs are included in the price of the tariff. I was pleased with this level of service.
Things are not always stable
Several months ago I connected to the Internet from the Smile provider. It works, but there are also many disadvantages. The Internet speed is quite good, but the connection is often interrupted, conversations with technical support may lead to nothing and you can only wait. Fortunately, for me these problems are not critical, and I can be without the Internet for some time, but it’s still unpleasant! I would not recommend this provider to my friends, but I would like the company itself to work on stability and on the work of your technical support, yes, there are normal guys there, but there are also those who do not understand anything at all.
They provide poor quality services!
I have been using the services of an Internet provider not so long ago, but this company has already managed to prove itself not very well. Firstly, it is impossible to reach technical support by phone; you have to wait a long time for a specialist to respond. And if you do get through, it turns out that they can’t or don’t want to solve your problem. The quality of the Internet also leaves much to be desired. The declared speed simply does not correspond, which is why it is not comfortable to use the Internet from several devices. In general, I’m thinking about changing my Internet provider, because I would like more care for the client.
Good internet
I chose this Internet provider for myself based on numerous recommendations from friends and acquaintances. One hundred percent satisfied with how the Internet works. The quality of the Internet connection is good, does not freeze, fast connection. Normal, reasonable price, happy. If necessary, I call technical support, they will always help solve any problem related to the Internet, they are polite and responsive! Satisfied.
A month ago we connected to the Internet from this provider. It took me a long time to choose from all the providers, but I came to the conclusion that Smile suits me better in the price category.
There were no problems with the connection. I left a request on their website, they called me the same day to confirm, and two days later the experts arrived. Connecting and testing did not take much time. The fact is that I already had the Internet from this provider in my housing complex, and this simplified the connection. The craftsmen brought a contract for the provision of services. The first month is free for a new user, so there was no need to pay anything right away.
According to my tariff, my Internet speed is 200 Mbit/s. Movies are downloaded in HD quality in approximately 3-5 minutes, that is, the speed is good. But this speed is not always the case. Morning and afternoon only. In the evening, of course, the speed drops, since the influx of users is large, as far as I understand. At night the speed is generally ideal.
During the month of use, the Internet never lagged, so in terms of the quality of service, I have no complaints. We'll see what happens next, but I hope there won't be any problems. So far, I am pleased with the choice in favor of this provider.
unprofessionalism
I have been using the Internet from the Smile company for at least 1.5 years in Shchelkovo. I am very dissatisfied with the work of this operator. Firstly, my TV set-top box, or rather the remote control for it, broke down in the department Maintenance They told me that they don’t have TV set-top boxes yet, but when they do, they will bring them. OK. I call after a certain interval, they answer me that you know, but they have been dismantled. Or maybe it wasn’t, gentlemen?! They offered me to buy this stupid console myself, but you just have to pay for the setup. Second point. During vacation, I often turn off the Internet so that I don’t get charged AP. They did not have such a shutdown function. They advised me to turn off the router and write a letter. Where the text was compiled by them and upon arrival they will recalculate me. As a result, as it turned out, during my absence, my Internet was turned off for non-payment; when I called, it turned out that they would be able to recalculate, unless the services were provided through the fault of the company. Why deceive. The company is completely unprofessional in my opinion.
Smile is not ADSL)))
I recently switched to Smile. Before that, I used the services of an ADSL provider, where the speed was not so high. There weren't many TV channels, so I wanted to expand the review. I connected digital TV, now there are many channels and the television does not disappear. My Wi-Fi router was on the list recommended by the company, so the installation was done for free. But even if I had to pay, I would not refuse such an offer. The TV works well, I didn’t notice any network failures either. There were no problems with interruptions, but I contacted support several times. The issue was resolved over time.
Completely satisfied.
I would say that this is simply an excellent provider. I have been using the services of the smiley provider for several years. And I can say that they always strive to improve themselves, both in quality and in service. Their Internet is excellent and maintains its speed quite well, one hundred megabits are constant and work quickly without any restrictions. Payment is also not high monthly, replenishment is possible without leaving home and in several ways, not only with a bank card but also with electronic wallets, which is convenient for me. The television is simply of excellent quality, although there aren’t many channels like for me, it’s not slag, and all the interesting ones are worth watching. Adequate support.
Smile is a world-famous Russian telecom operator that is part of the Virgin Connect group of companies.
How to pay through Sberbank Online
To replenish the personal account of the Internet provider “Smile No” through the online account of Sberbank, you need to log into your personal account:
Having entered the page, go to the menu item “Payments and transfers” by selecting “Internet and TV”
From the list, select our Internet provider, or enter the company name or company TIN in the search field. We select the type of paid service: Internet, TV or telephony, in our case we choose the Internet.
Next, you need to select a write-off account; you can only pay with debit and credit cards. In the “Login” column, enter your login (you can see it in the service agreement) and click continue.
All that remains is to confirm the payment. You can confirm the payment using SMS, or by selecting “Other confirmation method”, confirm using the permanent code specified in the printout with the identifier.
Having confirmed the operation, we will see the inscription “completed”. If you store payment receipts, you can save the electronic receipt to disk.
Connecting auto payment
Autopayment is an automatic payment for a service in favor of the recipient from your card. Thus, you authorize the bank to carry out transactions to pay for services, controlling write-offs via SMS.
To activate Autopayment, use the personal menu in the upper right part of the Sberbank Online main page. Click the menu item “My auto payments”, then the sub-item “Connect auto payment”
In the search bar, enter “Smile” and click the “Find” button, select the desired item from the search results.
After selecting the automatic payment to be connected, we select the card from which the funds will be debited, and also enter the company login smile.
Topping up your account with a bank card
To top up your account through your personal account, you need to go to the company’s official website and log in:
Enter the Login given to you upon connection and Password in the appropriate fields, press the “Login” button.
After logging into your personal account, on this page you can view all the information on your agreement. To replenish your account, you need to press the “Top up” button in the “Balance” column:
Having chosen a payment option that is convenient for you, then indicate the required Amount for payment and click pay, then you will be redirected to the page for filling out the necessary details to make the payment. By pressing the pay button, we wait until the payment is processed.
If the funds are successfully debited, a page with information about the transaction will appear. A copy of the receipt will be sent to your e-mail.
Trust payment
Now let’s consider the option for connecting “Trust Payment”. Trust payment is a payment provided for you so that you always stay in touch.
In order to use this service, you need to go to the Smail company’s personal account and select the “Trust payment” item:
By clicking the “Receive trust payment!” button A window will open with information about payment due dates.
Now you can easily top up your Internet provider account.
Is it possible to pay for Smile's Internet today using Qiwi Wallet? Yes, this function is available to everyone who has registered in the electronic payment service.
Users resort to it quite often. After all, this payment method is very time-saving and simple. In addition, there is no commission charged.
Detailed payment procedure for Smile via Qiwi
If you have already registered a Qiwi wallet and topped it up, all you have to do is follow these steps to pay for the Internet from the Smile company:
2. Go to the “Pay” section, which appears directly on the main page.
4. Indicate in the electronic order your login, the account from which the payment will be made, and the payment amount.
5. Click on the “Pay” button, check the details one last time and confirm the operation with an SMS code by entering it in the empty field on the last page.
As a rule, payment is made almost instantly. As we said above, there is no commission for this operation. Consider only the restrictions: a maximum payment of 250,000 rubles can be made at a time.
Smile is a company that provides Internet access services, broadcasts of digital TV channels, telephony to residents of multi-storey and private buildings in Moscow and the Moscow region, as well as organizing virtual PBX and video surveillance, developing public Wi-Fi networks in the offices of corporate clients. The geography of the provider's work covers the cities of Balashikha, Zheleznodorozhny, Lyubertsy, Korolev, Dzerzhinsky, Kotelniki, etc.
Since 2016, Smile has been part of the international Virgin Connect group of companies. On the official website of the company (www.smile-net.ru) there is a personal section for subscribers - a personal account. The service was created for remote monitoring of the status of a personal account and management of connected options.
Registration in your personal account
Access to your personal account is provided to all clients who have entered into an agreement with the Smile provider for the provision of services for Internet access, connection to digital TV or telephone networks. The login and password for logging into the system are issued along with other documents. Online registration on the site is not required.